WordPress maintenanceYour WordPress, looked after every day.

We keep it up to date, backed up, secure and watched day and night, on a private server we run for you. From €35 a month, hosting included.

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What we do, and how often

Looking after WordPress is more than pressing “update”. This is what we do on every plan.

  1. All the time

    • We check your site constantly and are alerted the moment it stops responding, often before you notice.
    • A firewall blocks unwanted connections and automatically bans anyone trying to guess passwords or break in. We scan your site for malicious code, so infections are caught early.
    • The emails your site sends go out through our relay, set up so they don’t end up in spam.
    • On every plan, our on-call team responds to major incidents at any hour, weekends included.
  2. Every day

    • We back up your site every day and keep the copies with a different provider, so they stay safe even if your server fails.
    • On top of the daily copies we keep weekly, monthly and yearly ones, so you can get back something from months ago.
    • Every night we check the files of WordPress and your plugins against the official ones, and against known vulnerabilities.
  3. Whenever there’s an update

    • Security fixes for WordPress go in within hours, and for plugins and themes within a day of being published. Other updates go in after a fresh backup.
    • If an update breaks something, we undo it from the latest backup.
    • We apply security fixes for your server’s operating system soon after they’re released.
  4. Every month

    • We restore a backup every month, to prove it works.
    • Developer time for your requests, like a small change or a fix: from 30 min to 3 h, depending on your plan.
    • A plain-language report on uptime, updates, backups and anything we fixed: every month or every three months on the Small Herd plan.
  5. Before high season

    • On the XL Herd and XXL Herd plans, we review your site’s speed, its checkout or bookings, and the server’s capacity, so it’s ready for the rush.

When something goes wrong

  • An update breaks something.

    We undo it from the latest backup. Every change we make is written down, so we can tell you what changed and why.

  • Your site gets hacked.

    Cleaning it up is included while we look after it, and we close the hole it came through.

  • Your site goes down.

    We hear the moment it stops answering, and someone from our team gets on it, at any hour.

Not sure what your site needs?

Send us your site and we’ll tell you what we’d fix, at no cost.

Get a free website check

Maintenance on each plan

Every plan includes all of the above, and the private server your site runs on. They differ in server size, developer time and how far back your backups go.

PlanPriceexcl. VATDeveloper time a monthDaily backup retentionReportPriority support
Small Herd€35/month30 min14 daysEvery 3 monthsNot included
Medium Herd€55/month1 h30 daysMonthlyNot included
Large Herd€75/month1 h30 daysMonthlyNot included
XL Herd€200/month3 h90 daysMonthlyIncluded
XXL HerdPrice on request3 h90 daysMonthlyIncluded
Compare every plan

What costs extra

So there are no surprises, this is what isn’t in the monthly price.

All prices exclude VAT.

Questions about WordPress maintenance

How much does WordPress maintenance cost?

From €35 a month, excluding VAT, and that includes the hosting: your site runs on a private server we look after. The plans differ in server size, developer time and how long we keep your backups.

Pricing

Can you maintain my site where it is now?

No: we look after the server and the site together, which is what lets us promise the backups, the restores and the on-call team. Moving your site to us is free for standard sites.

Website migration

What happens if an update breaks my site?

We roll it back from the latest backup, and can tell you exactly what changed.

What if my site gets hacked?

If your site gets infected while we look after it, cleaning it up is included, and we close the hole it came through, not only restore a copy. The exceptions are pirated (“nulled”) plugins or themes, and passwords stolen on your side. A site that arrives already infected is cleaned once, by the hour, with a quote first. The firewall and malware scans are there to stop it happening in the first place.

Can you make changes to my site?

Yes. Every plan includes developer time each month for your requests, like changing your opening hours or fixing a form. Anything beyond it is billed by the hour, and only when you ask for it.

Do you look after WooCommerce shops?

Yes. We set up and move WooCommerce shops for free, and keep WooCommerce up to date along with WordPress and your other plugins.

Who pays for premium plugins and themes?

Premium plugin and theme licences stay yours, in your name, and you pay for them: owning them is what protects you. We keep them up to date with your key.

Will I know what you’ve done?

Yes. Every plan includes a plain-language report on uptime, updates, backups and anything we fixed, and your client portal shows your server’s health, backups, updates and open requests at any time.

Am I tied into a contract?

No. There’s no minimum term: if you leave, your service ends at the end of the month you’ve already paid for, we refund the months left of a year paid at once, less the free month, and we help you take everything with you, with a full copy of your site.

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