Website migrationHow to move your website to a new host.
Step by step, so it doesn’t go offline or lose an email on the way. Or leave it to us: if it runs on WordPress, WooCommerce, PrestaShop, Drupal or similar, we move it for free, when it suits you.
Yes. We move your site from your current host for free, on every plan, if it’s built with WordPress, WooCommerce, PrestaShop, Drupal or similar, or is a static site, and we can get to its files and database. A site made with Wix, Squarespace, Shopify or Webflow can’t be moved, so we rebuild it, paid by the hour, with a quote before we start.
Do I keep my domain?
Yes. Your domain stays yours, registered where it is now. You only change one setting there (its nameservers), and from then on we look after its DNS, the records that tell the internet where your site and your email are, so there’s nothing for you to remember.
What happens to my email?
We don’t host mailboxes: yours stay where they are. If they’re at your current host, you’ll need to move them to a mail provider, like Google Workspace, Microsoft 365 or Proton, and we’ll tell you how. Keep your old hosting until they have moved. The emails your site sends, like contact forms, order confirmations and password resets, go out through our mail relay on every plan, at no extra cost.
Will my site go offline during the move?
Normally your visitors notice nothing. We copy and test your site on the new server while the old one keeps running, and only switch when it’s right. During the switch both servers answer, so your site stays up. A shop or booking site gets a short pause in new orders or bookings during the final copy, at a quiet time we plan with you.
How long does the move take?
We agree the date with you: it depends on your site, and on how soon we have the access we need.
Will moving hurt my Google rankings?
No, if it’s done right. Your addresses don’t change, and Google’s own guidance says moving to a new host doesn’t hurt rankings as long as the site stays reachable and downtime is minimal. Expect Google to crawl your site a little more slowly for a few days.
Can you move a Wix, Squarespace, Shopify or Webflow site?
Not as it is: a site builder keeps the site, so we rebuild it on your new server, by the hour, with a quote first. If you’d like a fresh design while we’re at it, we can do that too.
My site runs on something unusual. Can you still move it?
Tell us what it runs: older or unusual software is set up once, by the hour, with a quote first.
Which plan do I need?
It depends on how busy your sites are and how much help you want each month. If you’re not sure, ask us for a free website health check and we’ll recommend one.
Yes. There’s no minimum term: if you leave, your service ends at the end of the month you’ve already paid for, we refund the months left of a year paid at once, less the free month, and we help you take everything with you, with a full copy of your site.